Vehicle Parts Advisor / Consultant required by one of the largest dealer groups in the Midlands based in Coventry. £16K - £18K depending on experience.
We now require an experienced Vehicle Parts Advisor / Consultant to assist with the smooth operation of the Parts Department, working in both Parts Shop and Parts Store, satisfying the requirements of the Company and customers. You will be required to represent the Company to callers and the general public in a professional manner and ensure that at all times the Company’s objectives of achieving friendly relationship and customer satisfaction are always maintained.
Previous experience of parts in the motor trade industry is essential. You will have excellent communication skills, being able to communicate and develop relationships with a wide variety of customers and service department colleagues.
Main Responsibilities:
• To receive enquiries from Customers / Service Department in person and by telephone
• To assist the Customer / Service department in identification of their precise needs
• Utilising the Kerridge computer system, to identify the bin location and advise on price.
• If in stock, to obtain the part(s) and complete the payment transaction by cash, cheque or credit card in accordance with the Company’s laid down procedures, notifying customer when ready for collection
• Utilising the system to place orders with the manufacturer.
• Upon receipt of incoming goods, to place these in the appropriate bin location and update stock records accordingly.
Apply Now with your CV and a Covering Note
