Experienced Parts Advisor required by Motor Dealership based at our state of the art facilities in Bolton, Lancashire. Salary c£18K - £21K OTE depending in skills and experience. Previous experience of a similar role within the Motor Trade is essential.
We are a large privately owned dealer group employing over 250 employees, 60% of whom have been with us for 5 years or more. We have a strong relationship with the Manufacturers we represent and have a passion for ‘driving excellence’ in all that we do, ensuring we connect with both internal and external customers and provide an exceptional customer experience.
Due to our growth in trade parts sales we are recruiting a Parts Advisor with practical knowledge of motor vehicles to work within the busy Parts team at our state of the art facilities in Bolton.
The key responsibilities will include:
-Taking incoming parts enquiries via telephone, fax and Email in a quick and professional manner.
-Ensure accurate identification of customer needs by means of parts catalogues and computerised stock lists. The system used is Kerridge and therefore experience on this software is preferred but not essential.
-Making outbound calls to offer our products and services.
-Communicating with staff to make sure all deliveries get to the correct destination on time.
The successful candidate should possess the following:
-Drive and determination to achieve all of the above and exceed targets
-Sound knowledge of motor parts
-Excellent communication skills
-A high degree of self-motivation and drive
-The ability to work both independently and as part of a team
-The ability to organise and prioritise your workload
Applicants must display high standards of professionalism and motivation, encourage beneficial change and support the Company’s strategic goals for driving excellence in everything that we do.
Apply Now with your CV and a Covering Note and we look forward to hearing from you.
