Experienced Software / Application Support Analyst required by Management Consultancy company based in Cramlington, Northumberland. Salary £23,000 - £28,000 depending on skills and experience. Fantastic career opportunity for a talented and motivated candidate to progress to a Software Developer role. A solid understanding of SQL Server, Database, Java, Javascript, Javascript Libraries together with an in-depth knowledge of MS Windows is essential.
This is a challenging role; the successful candidate will initially take control of our 1st Line Technical Support dealing directly with client queries and working to resolve them, whilst learning our systems and software, enjoying the support of the Systems Development Manager.
We anticipate the successful candidate will wish to progress and may be offered the opportunity to advance their skills and knowledge, shadowing our Systems Development Manager for a period and, ultimately, taking ownership of several our developments as a Senior Software Developer. This ‘advanced’ position will offer a very attractive salary and other benefits appropriate to the role.
You will have good communication skills (written and spoken) and experience in dealing with Clients online, on the telephone and in person would be advantageous. An ability to research documentation, methods, tools and techniques online and develop novel answers to development challenges is critical to this role.
Initially a 40 hour working week is envisaged, though these hours will be flexible depending upon Client support requirements. The successful candidate will be flexible regarding work hours, location and travel, as UK and overseas travel may occasionally be required.
If you feel this opportunity is for you, please Apply Now with your CV and a Covering Note outlining what attributes you will bring to the company
