We now have an exciting opportunity for a Client Services Account / Project Coordinator to join a medical research company based near Ipswich. Initially on a 12-month maternity cover contract, the post offers a competitive salary (£18,000 - £20,000 full time equivalent) and benefits package for the right candidate. Full-Time or Part Time Flexible hours considered for the right candidate.
The successful candidate will be customer focused and conscientious with a minimum of 2 years’ experience of working in a Project Support / Coordination role within a Customer Service environment. The role will involve supporting / coordinating projects relating to the recruitment of participants for research projects, delivering high quality customer service to key clients and managing recruitment suppliers.
Joining a close-knit team, you will work closely with the Participant Recruitment Director on recruitment managing the logistics and recruitment of clients’ research projects.
Ideally you should be proficient in:
-Microsoft Office – Particularly Excel including using formulas
-Social Media – utilizing Facebook and Twitter to place adverts and identify potential research participants
-Google Analytics – a basic understanding would be helpful
Personal skills and experience
-Time management
-Strong Customer Service background
-Project management / coordination abilities
-Excellent attention to detail
-Excellent communication – confidence when speaking with clients and suppliers
-Able to problem solve and manage competing workloads
-Conscientious
-Proactive
-Willingness to work flexibly (may be required to answer emails and occasional calls in evenings)
In return we offer a competitive salary and pension depending on skills and experience, gym membership and healthcare as well as a fantastic team environment and the ability to make your mark in a growing business.
We are a forward thinking, family friendly company and are willing to consider flexible working for the right candidate.
Please send your CV and a covering note outlining your suitability for the role.