Customer Services (Freight)

Sector:
Transport, Logistics
Job Type:
Full Time
Region:
West Midlands
County:
Warwickshire

Town/City:
Nuneaton
Description:
Negotiable

Customer Services Representative / Operator required by Freight & Logistics Company based in Nuneaton. Salary dependent on skills and experience. An understanding of land freight processes is essential for this role.
 
Working as part of a team within our busy Export Customer Services Department, you will arrange collections and deliveries for groupage, part loads and full load shipments, in an efficient and cost-effective manner which meets the demand of the client/agent but ensures maximum profit.
 
Key Responsibilities:
-Arrange export collections with customers using e-solutions and internal systems
-Complete daily stock checks, amendment lists and further checking processes to ensure no delays.
-Maintain and complete accurate records for customer and internal reporting
-Support daily operational business with clear and prompt communication
-Grow and maintain relationships with both internal and external customers. Query resolution
-Deliver excellent customer services and support internal sales 

About You:
-Understanding of land freight essential
-Able to establish a client requirement and apply a suitable solution.
-Excellent telephone manner
-A passion for excellence and a commitment to be the best.
-High levels of energy, sound judgement and determination to achieve with a sense of urgency.
-Attention to detail with a can-do attitude and willingness to learn
-Ability to build relationships and work unsupervised when necessary
-Minimum GCSE standard in English, Geography and Maths (or equivalent) essential, second language beneficial
-Computer literate 

We Offer:
-Competitive salary based on skills and experience
-Full training
-Exciting career prospects 

Apply now with your CV and Covering Note outlining what experience you will bring to the company.

You may return to your current search results by clicking here.

Latest Job Listings