Warranty Administrator

Sector:
Automotive
Job Type:
Full Time
Region:
North West
County:
Lancashire

Town/City:
Bolton
Salary:
£21,000 to £25,000 per annum
Description:
£21000 - £25000 per annum

Warranty Administrator required by Motor Dealership based in Bolton, Lancashire. Basic £21K - OTE of £25K. Previous experience in a Warranty Administration position is ESSENTIAL for this role and CVs without the relevant experience will not be accepted.

Based at our state-of-the-art Dealership in Bolton we are looking to recruit an experienced Warranty Administrator to oversee all warranty claims for the Market Area (Bolton & Chorley). You will be responsible for the Vauxhall, Chevrolet warranty function ensuring that claims are managed and processed in the optimum timeframe ensuring both dealer and customer satisfaction.
 
Responsibilities
-Ensure full accountability of parts and labour claimed under warranty and also ensure that any campaigns / recalls are professionally managed so as to minimise customer inconvenience.
-Drive the warranty function forward through development, communication and implementation of a clear strategic approach, that not only recognises future business challenges, but ultimately ensures that the operation is to company and manufacturer standards
-Work alongside the warranty/service team, to ensure all dealer claims are handled in a timely / consistent / quality and professional manner.
-Be responsible for all warranty claims, policies and procedures, ensuring compliance at all times.
-Be responsible for compliance in respect to technical campaigns and product recalls, including -rollout of such actions, communication of such activities internally, to the Department

Systems & skills base required
-Vauxhall, Chevrolet Claims experience preferred but Motor Vehicle Technical and Warranty Claims experience is essential.
-Systems to include:- CDK, (Kerridge) Global Warranty, RTC, 1 Link, PC Literate, Global Connect, CNA, Menu Pricing and TIS 2 Web.

The ideal candidate will be experienced in handling a wide variety of issues whilst maintaining a high level of accuracy and attention to detail, and always having the customers’ expectations in mind.
 
If you are driven, well presented, flexible, confident and work well in a team to deliver high customer care with the relevant required experience, we want to speak to you.
 
Apply Now with your CV and a Covering Note and we look forward to hearing from you.
 

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