Sales & Technical Advisor

Sector:
Sales
Job Type:
Full Time
Region:
South East
County:
Hampshire

Town/City:
Odiham
Description:
£24k

Due to continued growth our client, based in Odiham, is seeking a Sales and Technical Advisor to join their busy Sales Team within an online retailer of car parts and accessories.

The main focus of the role is to assist customers purchasing through their many outlets, including telephone, face to face, e-mail or internet based platforms like the website or eBay.

Responsibilities:
• Working as part of a busy Sales Team, selling products and/or services to meet the customer's needs.
• Provide excellent customer service and understand customer needs in respect of any part orders or queries they may have
• Assist in handling customer complaints and concerns and resolve quickly and efficiently
• Check availability of parts, collecting parts from the warehouse
• Maintain and demonstrate a good knowledge of the products on offer with the ability to explain technical details clearly to customers
• Process orders and record all sales and/or customer transactions
• Responsibility for assisting with the counter parts sales and customer service
• Attending and working at some trade shows throughout the year
• Using multiple IT systems including Excel
• Proven telephone experience in a fast paced environment
• Possess good communication and listening skills
• Excellent face to face customer service skills
• Demonstrate an existing understanding of working with spare parts or a technical or mechanical product
• Must be able to work as a part of a busy team and work under pressure
• Computer literate including Excel

Own transport required due to remote location.

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".

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