IT Support Engineer Analyst Helpdesk

Job Type:
Full Time
South East

£25,000 to £30,000 per annum
£25000 - £30000 per annum

IT Helpdesk / Onsite Support Engineer required to provide remote and onsite support to clients in Central/ Greater London and the Home Counties. Excellent salary starting from £25K – £30K based on knowledge and experience and good career opportunities for the right candidate. The role is based at the Head Office in Croydon.

Our client is a Microsoft Partner providing professional outsourced support and IT services to the SME and voluntary sector market for over 25 years. They require a Support Engineer to provide onsite client technical support, from helpdesk escalated issues through to new onsite and cloud solution installations, etc throughout London and the Home Counties. In addition you will also provide helpdesk support via email, phone, remote assistance when based in the office and consequently it will be necessary to live with a 1 hour commute of Croydon.

This is a diverse, exciting and challenging role with access to work on multiple and varied desktop/ server platforms, infrastructures, cloud platforms and applications. It is a great opportunity for the right candidate to gain invaluable knowledge and experience in a company that offers career progression to the ambitious and motivated candidate. You will have excellent communication skills, look presentable and be both an individual and team worker.

You should be proficient in installing and supporting Microsoft Windows 7/ 10 desktop platforms and Microsoft Windows Server 2012/ 2016 server platforms. In addition to desktop and server platforms you should also ideally have experience and working knowledge of some or all of the following areas: Office 365, Google Apps, Remote Desktop Services, Hyper-V, VPN’s, routers and firewalls. You should ideally have a minimum of 1 valid MCP qualification with previous experience in an IT field engineer role. Driving license is essential.

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